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FAQ'S

Payments


You can select your preferred payment method at checkout.
  • We accept secure payments for both local and international customers via PayPal / Venmo.
  • We also accept offline payments via Check, Cashapp & ATH Movil.
  • For payments made in the forms previously listed, you will not receive your purchase until payment has been received. Once payment has been received and your order is fulfilled, an email containing your download link will be forwarded. Please check your junk or spam if you do not see that in your inbox. If you are still experiencing issues, please contact us via email - amiakingscatering@gmail.com. Include your name, order number, and recipe purchased in the subject of your email along with issues experienced in the body.
  • Cash on Delivery is NOT available
  • Note that additional exchange fee may apply if your currency is other than US dollars.

Refund Policy


Please click here to review our Refund & Cancellation Policy.
  • There are NO REFUND for any digital products/downloads at the Amia & King's Catering store.
  • **Please download all recipes immediately, Amia & King's Catering will not re-issue downloads after 30 days of purchase.**
  • DISCLAIMER: $5 Recipes are NOT physical food items.
  • *As of 08/01/2020 Amia & King's Catering will not refund any digital products/downloads that were mistaken as physical food items under any circumstance*.
  • We do not offer offer or promote shipping of any physical food items on this website.
  • (The Private Chef page, Catering page, and Meal Prep page are for submitting requests of services and do not require any payment information).

Purchasing A Recipe


Once An Order Is Placed
  • All SALES ARE FINAL
  • The order is reviewed and automatically approved (unless the order requires an additional review - e.g. payment through ATH Movil or CashApp). An order confirmation email is issued. A separate email will be issued containing the recipe links.
  • **The download links will not expire, but in some cases due to application & system updates the links will appear as unavailable or broken. Please download all files immediately, Amia & King's Catering will not re-issue downloads after 30 days of purchase as of August 16th, 2020*
  • If you do not receive the order confirmation email please check all spam folders, junk folders, and archive folders.
  • Also, check the email addresses associated with the payment method used to process the order (PayPal, Venmo, ATH Movil, etc.).
  • If you are still unable to locate your email confirmation, fill out the CONTACT form.
    Please include your Name, Email Address, and Order number.
  • All SALES ARE FINAL

Issues With Downloading A Recipe
  • (If you have ordered multiple recipes, they will need to be downloaded individually from the digital product link(s). You may also receive separate emails containing the digital product links).
  • We recommend using GOOGLE CHROME to download the recipes. Recipes are issued in PDF or PNG format. iPhone directions for SAFARI are listed below.
    1. Go to the Download link & tap on Download Now.
    2. A blank web page will appear with the PDF logo.
    3. Tap the "square & arrow" icon on the bottom of your iPhone screen (Located between the forward arrow button & new window button).
    4. Tap on Save to Files.
    5. A new screen will appear, tap the Add button
    6. Tap the home button.
    7. Open the Files app to view the recipe.
  • Please attempt to download the recipes on an alternate mobile device, desktop, or laptop computer. If the issue still persists, please fill out the CONTACT form.
    Please include your Name, Email Address, and Order Number.
  • Please fill out the CONTACT form regarding any orders containing duplicate items.